Frequently Asked Questions
It is a Slack app to request predefined applications easily, document its approvals and manage the overall accesses of your users. Moreover it finally automates your onboarding and offboarding processes.
As AccessOwl is based on Slack, that’s the only thing you need to start. After a one-click-setup it’s immediately available to all of your Slack users. Just add the applications your users should be able to request and you’re ready to go.
How do you provision accesses?
In Basic plan AccessOwl manages manual provisioning processes using an intelligent workflow engine in Slack. We send Slack messages that include all the necessary information he or she needs to fulfill a provisioning request. The admin saves valuable time as he or she does not need to ask around which roles and permissions need to be set or what he/she has done already. There is always full transparency.
However, starting with the Growth plan we offer automated provisioning for over 200+ SaaS applications.
Can I transfer the existing accesses of my users and their applications to get a single source of truth?
Yes! We offer an easy to use interface to transfer a set of target access states into AccessOwl depending on the number of applications you have. It works best for teams with less than 100 users.
What's the process to onboard a new employee?
Without HRIS Integration (Default):
- In AccessOwl: HR or IT triggers onboarding with ‘/onboard’ in Slack. Input employees future email address and hiring manager
- In AccessOwl: Hiring manager selects applications individually or chooses a template
- In AccessOwl: Account will either be automatically provisioned or application admin receives requests for manual provisioning
With HRIS Integration:
- In HRIS: HR creates an employee with a starting date, future email address and hiring manager
- In AccessOwl: Hiring manager selects applications individually or chooses a template
- In AccessOwl: Account will either be automatically provisioned or application admin receives requests for manual provisioning
Do I have to create an employees email address before I start their onboarding?
No, you don’t. AccessOwl will automatically create a new Google Workspace email for your employee.
Do I have to add a new employee to Slack in order for AccessOwl to provision software accounts?
No, you don’t. AccessOwl will process the entire onboarding without the need to have an existing user account in Slack. The moment the new employee starts using Slack, all information will be linked between the AccessOwl user directory and the employees Slack account.
Can you read all my Slack chat messages?
No. AccessOwl only needs a minimal set of permissions to work. When you install it into your Slack workspace, Slack shows you a detailed list of permissions AccessOwl will get.
AccessOwl uses physical, procedural, and technical safeguards to preserve the integrity and security of your information. Sensitive data is encrypted by default. We regularly back up your data to prevent data loss and aid in recovery.
All data is securely stored in Germany to facilitate compliance with privacy regulations and leverage the EU’s strong standards for data protection.
Of course. If you want a walk-through please reach out to
us.
What if we need more time after the free trial is over?
If you want your trial extended just reach out to
us and we’ll extend it. Life should be easy like that.
How is information obtained from Google API integrations handled?